| Issue ID | 1341597 |
| Internal NHTSA # | 10935434 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2010 |
| File date | 05/12/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My 2010 mercedes c300 has a faulty electronic steering lock fail-which left me stranded sitting in the park lot about 30 minutes from home. Car would not start i tried to start my car and nothing happens. When i turn the key to on nothing lights up, no crank, no clicks, no windows and no radio. I would lock and unlock with the remote but that was about it. I tried jumping and i tried both keys still nothing happens when i turned the key. Steering wheel was locked and gear stuck in park. Had to have it towed to the mb dealership to have the steering lock and key replaced and ending costing $1,124. 00. I have read that this has happened to a whole of mb's and should be a recall. I mean really we pay to have a quality car and so far my mb has had a stinky ac that mb could never figure out how fix, taillight recall, found oil leaking from oil centerfuge cover that cost $199. 62 but yet it still leaks oil., currently waiting for the takata airbag inflator recall from april 2016 and today is dec. 2016. Very disappointed in mercedes and will not be purchase again nor will i recommend to anyone. Even the service at the dealership has gone down. Quality and customer service is not what it use to be. |
| Vehicle Mileage at Failure | 135000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HUTTO, TX |
| VIN pattern | WDDGF5EB5ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |